uFiling is a FREE service offered by the UIF.
UIF returns can be done simply and conveniently online.
Other benefits include ease of secure payments (Debit Order and Credit Push via Internet Banking) and faster processing times.
uFiling is paperless and submission of declarations are instant and reliable.
No, uFiling is specific to UIF declarations and contributions.
Your valid UIF registration number, your valid 13 Digit bar-coded RSA identity number, a valid e-mail address and your banking account details from which you will pay your UIF contributions.
Your valid UIF registration number, your valid RSA identity number or passport number, a valid e-mail address, Your company's official registration name and details as provided by the Registrar of Companies which is the CK1 form for CC's and CM1 or CM3 for Proprietary Limited companies, and lastly your banking account details from which you will pay your UIF contributions.
Valid UIF registration numbers for Domestic or Employers as above, your valid 13 Digit bar-coded RSA identity number or passport number, a valid e-mail address, Your company's official registration name and details as provided by the Registrar of Companies which is the CK1 form for CC's and CM1 or CM3 for Proprietary Limited companies, and lastly your banking account details from which you will pay your UIF contributions.
Your valid UIF registration number, passport number, a valid e-mail address and your banking account details from which you will pay your UIF contributions.
Your valid ID Number, a valid e-mail address and your banking account details to which payment of benefits will be made.
To register a Commercial uFiling account you need to have the following documents and information available.
The Owner / Partner / Director / Member's valid 13 Digit South African ID number or a valid Passport number
The Owner / Partner / Director / Member's e-mail address where all correspondence will be emailed
The company's official registration name and details as provided by the Registrar of Companies which is the CK1 form for CC's and CM1 or CM3 for prietary Limited companies
The companies owner details
Banking account details and valid branch code that you will nominate to be used to securely pay your UIF contributions. For commercial employers this would be your company's bank account
Your employee's valid 13 Digit South African ID number or a valid Passport number
Your employees employment details
To register your Domestic uFiling account you need to have the following documents and information available.
The Domestic employers valid 13 Digit South African ID.
Your e-mail address where all correspondence will be emailed.
If a practitioner is registering a domestic employer as a, the domestic employers details are required.
Your banking details and valid branch code that you will nominate to be used to securely pay your UIF contributions.
The employees valid 13 Digit South African ID number.
The employee's employment details.
uFiling is a free service, please note that your bank will still charge you their agreed fee for transactions should you make use of the payment options to settle your UIF contribution liability.
uFiling submissions are embedded with an electronic signature. A submitted return on uFiling is legally equivalent to a signed physical return. You therefore do not need to have a signature on an electronic return submitted via uFiling.
All of your outstanding returns can be submitted via uFiling for the past five years. The Act requires an Employer to submit monthly returns, you may have to do multiple return submissions and payments.
Yes. uFiling keeps a minimum of five years history of both returns and payments. These only apply to those returns and payments made via uFiling.
The return remains active until it has been paid. Under the returns history section you can change your return as many times as required until paid. If a payment was effected, the return cannot be reversed due to transaction processes with the bank. You can submit an alteration in the following month's declaration period to affect a change on a previous declaration period.
When a period on your declarations grid displays as Red, uFiling is notifying you that a problem exists with the period highlighted in "Red" as there are either missing employee declarations for the period or there are no declarations at all for the period.
To prevent unauthorised access to any data, all transmissions received and transmitted by this service are encrypted. Your bank provides the encryption for electronic payments processed by them. The information is held in a secure format on our host system and will only be made available for access by you and the uFiling Call Centre for support purposes. See our Privacy Statement for further details.
We go to great lengths to protect the confidentiality of UIF contributor information. All transmissions we receive are encrypted. Before we accept a return for processing, it has to meet strict identification standards and specifications. If it does not, we do not accept the form. See our Privacy Statement for further details.
All UIF staff sign a Confidentiality Agreement and this document is kept with UIF. Our staff are also covered by strict legislation in the ICT Act which makes it an offence to disclose any contributors information to an unauthorised person.
No, you cannot pay a single UIF contribution from different bank accounts. You may set up different bank accounts in uFiling and when paying you can then select a bank account for that contribution.
Once you have received confirmation that your uFiling account is activated, you can load your banking details under the menu "Employer" and "Bank Account Details".
Future-dated transactions are allowed for activated uFilers for all the major banks. It must be noted however, that ABSA Direct does not allow future dated transactions, and Standard Bank Business Online (CATS) require transactions on the day that the transaction is created.
No, uFiling does not allow for the payment of penalties and Interest. Please contact the UIF directly to obtain the correct amounts for penalties and Interest. The UIF will then provide you with the correct reference numbers and account number to use when paying penalties and Interest.
Yes, you must be activated on uFiling to submit your UIF declarations and contribution payments.
No, however activating as an practitioner will allow a user to administer other Domestic Employers and Commercial Employers. This includes the ability to receive monthly issued declarations, to submit declarations and pay contributions on behalf of these Employers.
No, the system calculates the UIF payable based on the salaries entered for the employee(s).
When submitting a UIF declaration online, the relevant reference information is recorded and a debit is recorded on the relevant UIF contributor's account. When a manual payment is made by the payer, the payer must ensure that the reference number for the declaration period is correctly provided. The reference number to be provided when the contribution is paid must be as follows (UIF Reference Number and the contribution period year and month - YYMM) Typical example: (9999999 0906).
The UIF on receipt of their statements from the banks will identify the reference number provided and then reconcile that reference number to the online declaration that was made by the uFiler. The UIF system will generate a credit to the same UIF contributor's account based on the reference provided, cancelling out the initial debit details.
No, UIF will only accept payments via debit order or via Internet banking credit push.
You can activate your client for uFiling or, if they have already registered, access your client's account and conduct all of the regular uFiling functions on your client's behalf (as per your own agreements and privacy policies with your client).
You can also add your clients (Commercial Employers and Domestic Employers) to your practitioner profile and conduct all the relevant uFiling functions on your client's behalf.
Once you have activated your practitioner account and been authenticated as an practitioner with uFiling, you can register your clients as uFilers. The request for activation is processed immediately once the UIF reference number has been correctly entered and once the accuracy of information submitted is confirmed, you will be notified via email. uFiling will then be activated for your client.
The uFiling site deploys the very latest data encryption technologies available. uFiling will take all reasonable precautions to keep the personal information disclosed by you secure, if and when such information needs to be passed on to the UIF or any of the banking institutions.
Inspections are carried out on a regular basis to monitor the occurrence of security breaches, and the relevant corrective measures are deployed if required. UIF is however not accountable for any breach of security by practitioners or any third parties; nor is UIF responsible for the privacy policies of practitioners and/or third parties or how information is treated within these third parties.
You, as your client's practitioner, may choose to give your client access to their account information. For support purposes, uFiling consultants will have access to your client's personal information. It is your responsibility to ensure your clients are well aware of these details. Please refer to the uFiling Privacy Policy for more information.
Your clients may pay their UIF contributions via the payment mechanisms provided by uFiling for the payment of UIF contributions. The uFiling system automatically generates correct references for the UIF contributions when the payment is processed.
No. Various reconciliation and statistical reports are available for reporting on specific employers.
A clear copy of ID must be sent to ufilingsupport@labour.gov.za
You can Use the Forgot Password functionality under the Login menu item to reset your password. This will send a temporary password to the preferred method of contact you setup upon registration. If those details have changed, you will need to contact the call centre on 012 337 1680.
You will receive a case number upon submitting your claim, please login to uFiling to check the progress or contact the call centre at 012 337 1680.
You will be notified once the claim is approved when to submit a payment request form.
The assessor has been allocated your application and if your application is found to be complete it will be assessed within the prescribed Turnaround times ( 15 days for unemployment claims, 5 days for maternity claims).
There could be technical errors and you should then contact the call centre on 012 337 1680 or VoSupport@labour.gov.za to do a follow up on your payment.
You are required to Fax your Documents on the Right Fax number which is 012 337 1595 or to VoSupport@labour.gov.za